Maxwell Service Centre ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We may collect personal information that you voluntarily provide to us when you:
The personal information we collect may include your name, phone number, email address, company name, and details about your device or service requirement.
We use the information we collect for the following purposes:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required to deliver our services (e.g., authorised technology partners involved in your repair or solution). We may also disclose information where required by law or to protect our legal rights.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Our website may contain links to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Enquiry and booking records are retained for a period of 2 years for service continuity purposes.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us using the details below.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: